We are committed to protecting your personal information and privacy and will take all reasonable measures to do so. We will only keep your personal details for as long as is reasonable for the purpose it was collected, or for as long as we are legally obliged to. Personal information is any information that could be used to identify you as an individual human person.
Under the EU General Data Protection Regulation you have the right to find out what Data we hold about you and ask us to remove it. These rights to access your data can be exercised in accordance with the Act and Regulations.
The type of information and data we collect about you:
1) Personal information you give us when making contact with us in person, by telephone, email, SMS, contact form on our website or via social media applications, and when purchasing a service or product from us. This information may include (but not limited to) your name, address, telephone number, email address, credit or debit card details.
2) Personal Information about you that we may receive includes information from third parties whose services we use or who we work with such as payment or delivery providers, analytic providers, search information providers, sub contractors. We may also receive this information from a third party in the course of making bespoke products for instance, engraving gift items, wedding rings etc.
The basis for the collection and use of the:
Personal Information that you give us is so that in the course of our legitimate business we are able to fulfill a contract with you, to deal with enquiries or complaints, process payments for goods or services and to process exchanges or refunds. We may also use it to notify you of changes to our Business. Information collected for these purposes will be kept for a reasonable amount of time before being securely destroyed. Some of this information is collected because of legal obligations in the administrative and contractual processes of running our legitimate business and needs to be kept for a specific period of time (no longer than 8 years).
The basis for the collection and use of the:
We will share personal information we have about you if we have a legal obligation to do so such as for law enforcement purposes or to prevent fraud or criminal activity.<
We do not sell your personal information nor do we use your personal information for marketing purposes. If we have a need in our legitimate business activities to send your personal information outside of the European Economic Area (EEA) we will ensure to the best of our ability that the organisation protects your information to the same high standards set by the EEA. This need may arise, but not limited to, if we are sending goods, at your request, to an address outside the EEA, or if the services ie. payment services, we use transfers personal data or uses call centres outside the EEA. Organisations handling your data in these cases might be HM Revenue and Customs, other Customs or Postal authorities, Global Payments, American Express, Postal or Courier services, IT services.
Cookies are small files of letters and numbers that we store on your browser or, with your consent, on your hard drive.
Essential Technical Cookies: These cookies are needed for the operation of our website.
Functional Cookies: These are used to recognize you when you return to our website.
Analytical Cookies: These cookies let us see how many people view our website, what they look at, and how they use our website.
Targeting Cookies: These Cookies allow us to log your visit to our website, any links you follow and the pages you visit. This information may be shared with Lasts for 10 minutes third parties to allow us to improve our website and keep it relevant.
Google has created a tool, that once installed on your browser, will block all Google Analytic cookies. For information and to download the tool please click here. This link will open a new window.
Further information about the Cookies we use and their purpose:
|Google Analytics||Utma||Distinguishes users and sessions||Remains for 2 years on the device|
|Google Analytics||Utmt||Throttles request rate||Lasts for 10 minutes|
|Google Analytics||Utmb||Logs the arrival time and determines new visits and length of visit.||Expires after 30 minutes form when its set|
|Google Analytics||Utmc||Determines new visits and sessions, logs the end of the visit and calculates exact length of visit.||Ends with the session|
|Google Analytics||Utmv||Stores visitor level custom variable data||2 years from when set or updated|
Stores the traffic source or campaign that explains how the user reached the website
|6 months from set up or when updated|
Used to distinguish users
|Remains for 2 years|
You can disable Cookies on your Browser, but doing so may affect the performance of our website.
Should you require any more information regarding your privacy please contact firstname.lastname@example.org